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BAMC Appointments and Access to Care

TRICARE Links

  • TRICARE On-Line (TOL): Register and conveniently schedule your primary care appointments online at Tricare Online

Consult Appointment Management Office (CAMO)

Hours of Operation: 0630 – 1630 on duty days

Phone: (210) 916-9900 or (800) 443-2262 (After hours)

Nurse Advice Line (NAL): (800) 874-2273, Option 1

TRICARE Resources for Service

Get answers to your TRICARE questions using these convenient online and toll-free call center resources.

Home| TRICARE

https://www.tricare.mil/

Nurse Advice Line | TRICARE

Call 1-800-TRICARE (874-2273), Option 1. The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE

https://www.tricare.mil/new
Learn more about TRICARE – watch an overview video and take the free public TRICARE Fundamental course online.

TRICARE Online

https://www.tricareonline.com
1-800-600-9332
You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.

TRICARE for Life

https://www.tricare.mil/tfl
1-866-773-0404 (TDD 1-866-773-0405)
TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis. If you would like to receive your specialty care at Brooke Army Medical Center, please have your Medicare provider fax to (877) 875-0095.

TRICARE Plus | TRICARE

https://www.tricare.mil/Plus
TRICARE Plus is a primary care program offered at some military hospitals and clinics. Each hospital or clinic leader decides if TRICARE Plus is available. For BAMC availability, please email inquiries usarmy.jbsa.medcom-bamc.list.bamc-enrollment@mail.mil

TRIACRE Pharmacy Program

https://www.tricare.mil/pharmacy
The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Express Scripts, Inc.

https://www.express-scripts.com/TRICARE
More than 58,000 pharmacy locations are in the TRICARE retail pharmacy network, including national chains, grocery chains and independent pharmacies.

ADDITIONAL RESOURCES

Defense Enrollment Eligibility Reporting System | TRICARE

https://www.tricare.mil/deers
You must be registered in the DEERS Defense Enrollment Eligibility Reporting System (DEERS) to be eligible for TRICARE.

Customer Service Community Directory | TRICARE

https://www.tricare.mil/bcacdcao/
The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility. You may contact any customer service community representative for general TRICARE issues.

Military Health System Care Coordination Solutions | RelayHealth

Staying in touch with your provider just got easier: anytime, anywhere, from any Internet connection. It’s easy and secure. For your non-urgent needs, you may even save yourself an office visit. No more waiting on-hold for appointments or medication refills. No more talking to people other than your doctor about private matters.
http://www.relayhealth.com/where-i-work/military-health-system

Medicare.gov: The Official U.S. Government Site for Medicare

Find doctors, providers, hospitals, plans and suppliers
https://www.medicare.gov/

BAMC Enrollment

BAMC Enrollment Management Team can assist you with your Active Duty or TRICARE Plus enrollment, and scheduling of TRICARE for Life briefings. Please stop by Managed Care, BLDG 1179, and first floor. For enrollment inquiries, please email us at usarmy.jbsa.medcom-bamc.list.bamc-enrollment@mail.mil, for all other TRICARE Prime enrollment inquiries, please contact your local Regional Contractor at https://www.tricare.mil/